LG.com utilizes responsive design to provide a convenient experience that conforms to your devices screen size. In order to get the best possible experience from our website, please follow below instructions.
If you're using Internet Explorer 9 or earlier, you will need to use an alternate browser such as Firefox or Chrome or upgrade to a newer version of internet Explorer (IE10 or greater).
TV Shuts Down During Software Update
If the TV is turned off during a software update, proceed with the following steps.
1. If the TV is turned off during an update,
unplug the TV cord from the wall outlet or a power strip.
2. Wait for 30 seconds. Plug the cord back in and turn on the TV.
If the software update continues to fail and TV is turned off, contact the service center.
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