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  • Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

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    LG Audio - Speaker won’t connect to a Wi-Fi network. What should I do?

    Troubleshooting


    Speaker won’  t connects to a Wi-Fi network. What should I do?

     

    symptom   Symptom

                Cannot connect to a Wi-Fi network

                   Applicable model: NP8340, NP8540, NP8740, NP8350, LAS650M, LAS750M, LAS950M

     

    checkpoint   Checkpoint

    Check the SSID and password of your router.

     

    setup   How to setup

    1. Check if the SSID and password of the router are correct according to the guide of Music Flow Player application when connecting to a Wi-Fi network.

    2. If a router is set at 802.11ac mode, reset it to 802.11n before using it. For more information on router setting, refer to the router manual.

    3. If you purchased a speaker from overseas, set the channel of router to the range of 1 to 11 which is 2.4GHz bandwidth channel. For more information on router setting, refer to the router manual.

    ? If the phone's Smart Wi-Fi function is ON, turn off the corresponding function before using it.

     

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