Let's find out more.
If your dryer freezes during cold winter weather, it will stop operating within 10 minutes and display an [OE], [Drain], [Empty Water Tank], or [drn] error.
Steam dryers may display a [Refill Steam Water] or [Add] error and stop operating.
I see an [OE], [Drain], [Empty Water Tank], or [drn] error.
If a drain hose is installed, check if it is frozen.
→ Thaw the frozen part of the drain hose by soaking it in warm water for about 10 minutes.
If the drain hose is difficult to detach, wrap the hose and connection area with a warm towel for about 10 minutes to thaw it.
※ If you detached the drain hose to thaw it, reconnect it to the dryer.
Not connecting the drain hose can cause leaks.
If you are using a water tank (drain tank), check if it is frozen.
→ If it is frozen, thaw the water tank by soaking it in warm water.
※ Always empty the water tank after using the dryer during cold winter weather.
How to Defrost a Frozen Dryer
→ How to let the dryer defrost itself
1. Turn off the power and remove all laundry.
2. (Standard models): Press the [Power] button, then press and hold the [Reduce Time] button for 3 seconds.
(WashTower models): Press and hold the [Steam] and [Tub Clean] buttons simultaneously for 3 seconds.
3. Press the [Start] button to begin the defrost mode.
The [Defrost Mode] display will show 3 hours, but if defrosting is completed earlier, an alarm will sound and the dryer will automatically turn off.
※ This function may not be available on all models.
If this function is not available, refer to the "How to defrost the inside of the dryer by pouring hot water" section.
→ How to defrost the inside of the dryer by pouring hot water
1. Turn off the dryer and remove all laundry.
2. Remove both the internal and external filters, then pour less than 1 liter of warm water (around 60°C/140°F) into the empty space.
Be sure to use lukewarm water.
Using excessively hot water may damage the dryer.
Pouring too much water may cause leakage from the bottom of the dryer, so pour an appropriate amount.
3. Reinstall the internal and external filters, and wait for about 30 minutes for the ice to melt.
4. After 30 minutes, turn on the power and press the [Start/Pause] button to run the dryer.
※ If the [OE] error or [Empty Water Tank] / [drn] error code does not appear on the display within 10 minutes of operation, the dryer has been defrosted.
※ If the error code continues to appear, contact LG Customer Service.
If the dryer is stacked on top of the washer / For WashTower models
Use a stable step stool to reach the dryer when pouring water. Be careful not to fall.
If it is difficult to pour water into the empty space where the water tank was removed, or if there is no water tank, remove the filter and pour 1 liter of water into the empty space.
Turn the power off and on, then run the dryer for 10 minutes, repeating this process 3-5 times until the [OE], [Empty Water Tank], or [drn] error disappears.
I see a [Refill Steam Water] or [Add] error.
Detach the water supply hose from the dryer and check if water comes out. (Only for models with steam function.)
→ Thaw the faucet and water supply hose.
If the faucet is frozen, wrap it with a warm towel to thaw it. If the water supply hose is frozen, soak it in warm water to thaw it.
If you are using a water supply tank, check if it is frozen.
→ If it is frozen, thaw the water supply tank by soaking it in warm water.
※ Always empty the water supply tank after using the dryer during cold winter weather.
This guide was created for all models, so the images or content may be different from your product.
