LG Front Load Washer - Error Code List(New)

An OE/E03/E21 error code indicates the washing machine is unable to drain the water used during the wash cycle.
An OE/E03/E21 error code can be caused by a kinked drain hose or a clogged drain pump filter.

1 Check for kinked drain hose.

Check behind the washer and ensure that the drain hose is not kinked or clogged.
After removing clogs and straightening kinked hoses, perform a spin cycle to confirm that the OE/E03/E21 has been resolved.

2 Test the drain pump.

If the drain hose is not kinked, run a spin only cycle to test the drain pump.

1. 1. Press the POWER button to turn the washer ON.
2. 2. Press the SPIN SPEED key until HIGH is selected.
3. 3. Press the START/PAUSE button to start the SPIN ONLY cycle.
4. 4. Listen to hear a humming sound which indicates that the drain pump motor has started working.

3 Do you hear a humming sound?

During the test above, a humming sound, and possibly the sound of water draining will be heard for the first 15 seconds.

4 Clean drain pump filter.

If you can hear the humming sound, the drain pump motor is working properly, but we need to check if its filter is clogged.
For your convienience, watch the video below or follow the step-by-step instructions.

• When draining residual water using the drain tube, ensure that the tube is not inside the unit.
• Securely screw the cap back onto the drain tube to prevent leaks.

5 Run tub clean cycle.

If you cleared debris from the drain pump filter, perform a tub clean cycle to see if the error code is resolved.

If the drain pump filter is free of debris or clogs, excessive suds could have triggered the error code by creating air pockets that the drain pump cannot effectively remove.
Once the drain pump begins sucking air instead of water, the pump signals a drain issue to the unit.
Perform a TUB CLEAN CYCLE and REDUCE the amount of detergent used.

Once the Tub Clean is complete, run a new cycle to see if the code is cleared.

If the OE error code appears again, the unit may require a repair service.

The [IE,E02,E10] (Water Inlet Error) error occurs if the tub does not fill to an adequate level within a specified period.

• Water is cut off, the faucet is turned off, or the water supply hose is not connected.
• The water supply hose is pressed or bent.
• The water supply hose is frozen because of cold weather.

If the water level in the tub remains insufficient for a specified period, the error code [IE, E02, E10] / No Water Supply will appear on the washing machine's display.

In this case, check the condition of the faucet and the water supply hose connected to the washing machine.

If water is not supplied during winter, there is a chance that the water pipe or water supply hose is frozen.

If the following method does not solve the issue there may be a malfunction in the water supply valve.

Try this

Is the water not supplied because water is cut off, the faucet is turned off, or the water supply hose is not connected?

? Check that the water supply hose is connected to the faucet.

If the water supply hose is connected, check whether the faucet is properly open. If it is closed, turn the faucet anti-clockwise to open it.

Is the water flow blocked or does water leak because the water supply hose is pressed or bent?

? Unfold the water supply hose to ensure good water flow.

Washing and spinning operations may cause the washing machine to move slightly due to vibration, which may cause the water supply hose to become bent.

Unfold the water supply hose to ensure good water flow inside the hose.

If the hose is severely bent, turning off the faucet, separating it from the washing machine and unfolding it well could be a solution.

Is the washing machine frozen and not working because of cold weather?

? Is the washing machine frozen and not working because of cold weather?

If the drainage hose or the faucet is frozen, water cannot get into the tub.

In that case, first check if the faucet is frozen.

Disconnect the water supply hose from the washing machine and open the faucet to check whether water comes out.

If no water comes out, soak a towel with hot water, and then wrap it around the faucet for 5 minutes to thaw the faucet.

Thaw the disconnected water supply hose with warm water of 50oC or lower.

Reconnect the water supply hose to the washing machine when it is completely free of ice.

Cleaning the water supply filter

Turn off the faucet first, and separate the end of the water supply hose as shown in the illustration.
Find the filter and pull it out using your fingers or pincers, and remove any foreign objects, such as rust, sand, or stones.
※ Make sure to reassemble the filter before reconnecting the water supply hose.

Is the error code [UE] being displayed?

• Laundry is not distributed evenly in the drum due to, for example, the incorrect usage of a laundry net.
• Items that are not appropriate for machine washing is in the drum.
• The washer is not level.

Let’s take a closer look

[UE] or an ‘unbalanced error’ occurs when the laundry is piled up on one side of the drum, causing an imbalance, despite the drum’s movements to evenly distribute the load.
This issue can also arise if the volume of the laundry is either too large or too small, leading to an imbalance in weight distribution.

Try this

Are you washing items that should not be machine washed?

? For items such as pillows and cushions, remove the stuffing and only wash the cover.
Items unsuitable for machine washing may cause uneven weight distribution inside the drum and extend the duration of the spin cycle.
Additionally, machine washing items such as bathroom mats, carpets, electric blankets, curtains, and rubber mats may cause damage to the items.
Items such as waterproof clothes and dolls may also damage the washer, so please do not wash them in the machine.

? Wash blankets using the [Duvet] cycle and padded jackets using the [Sportswear] cycle.

Blankets often cause the weight to be concentrated on one side, resulting in less effective spin drying.
To wash blankets, select the [Duvet] cycle and choose [medium] for spin speed.
For padded and down jackets, select the [Sportswear] cycle and choose [medium] for spin speed.

Is the load too big or too little?

? The washer performs best when the load is about 2/3 of the drum capacity, so please adjust the load accordingly.

The washer maintains balance and operates optimally when the drum is 2/3 full.

Is the laundry not distributed evenly inside the drum?

? Pause the washer. Take out the laundry and distribute it evenly inside the drum.

Ensure the laundry inside the drum is evenly spread out. Then, select an appropriate spin cycle for the load.

? Usage of a laundry net: Choose the right laundry net for the size and volume of the laundry.
It is advised to fill the net only up to 2/3 of its capacity.

Avoid washing a single laundry net by itself. It is advised to wash two or three nets at a time along with some clothes.
Incorrect use of the laundry net may result in damage to the laundry or washer and cause excessive vibrations and noise.

Is the washer not level and making thumping or thudding noises?

? If you notice the washer shaking during spin-dry, level the washer.
The washer vibrates during spin-dry due to the rotation of the drum.
A UE error may occur during this time if the washer is not level.
Rock the washer from the front, back and side to check for unevenness.
Using a wrench, adjust the height of the leg located in the direction the unit tilts.
Ensure the legs are in firm contact with the floor.

? Place a level on top of the washer to check whether it is level.

Check by placing a level on the front side of the top plate.
Then, check by placing the level vertically in the middle of the top plate.

※ The unit is level when the bubble inside the level bar is positioned in the middle.

CL is not an error code, but an indicator that the child lock feature is active. When the child lock feature is active, the control panel is disabled, and settings cannot be adjusted.

To activate or de-activate child lock:

• Ensure the unit is powered on.
• press and hold the child lock button for 3 seconds.

An LE error code is displayed when the tub fails to spin.
The error code indicates that the motor can’t operate properly because you’ve overloaded the washing machine, or a foreign object is stuck in the tub.

Try this

If an LE error code appeares on the display, take the following actions.
If the error code appeared due to a temporary error, the following steps may help.

• Unplug the power cord, wait 5 minutes, and try the cycle again.
• When you overload your washing machine, the tub may not spin because the motor is strained.

  ? Reduce the wash loads and select the bedding cycle for a heavy load or large-sized blankets.

• Is there a coin or foreign object stuck in the tub?

  ? If you see any, remove them.
  Turn off the power and unload the washer.
  Check if there is a coin or foreign object stuck in the tub.
  Use a tool such as pliers, tweezers, etc. to remove it.
  

※ If your washing machine keeps displaying the error code, unplug the power cord and contact the LG Electronics service center.

A tCL error means it is high time to run the tub clean cycle.

• Empty the tub and pour in powder Washing Machine Cleaner. (Available near the detergent in most retail stores).
• Power on the machine and turn the knob to Tub Clean. if that is not an option, look for the Tub Clean button and press it, then start the cycle.
• To skip the tub clean cycle, turn the cycle selector knob, or push option buttons to select desired cycle.
• The tCL message may continue to appear for a few cycles. Running the Tub Clean monthly will prevent this by keeping the internal components of the washer clean.

A dE error code on your LG front load washing machine indicates that the washer door was unable to lock. This issue can normally be resolved by performing a simple reset of the washing machine.

Try this

Choose Your Error Code

dE/dE1/E01 Error Code Troubleshooting

dE2 /E30 Error Code Troubleshooting

The CE error code indicates that there has been an over-current in the electrical circuit of the motor. It is caused by a short circuit, loose connection, ground fault or power surge.

To fix this:

1. 1. Unplug the washer for 10 seconds.
2. 2. Plug the washer back in and attempt to run a cycle.

If the CE error code persists, close the water tap; and unplug the washer. The unit will require a repair service.

If the washing machine detects too many suds, it displays this error code and adds a suds reducing cycle. This adds about 2 hours to the cycle time. If too many suds are detected during spinning, the washing machine stops to help prevent leaking.

Recommended solution: Do not add more than the manufacturer's recommended amount of detergent. Reduce the amount of detergent used until there is no more sudsing.

Using Liquid Detergent

1. Add the detergent to the Max line.

Using Powder Detergent

1. Make sure to remove the cup for liquid detergent when you are using a powder detergent.

2. If you add powder detergent to the cup for liquid detergent, the detergent will not be dispensed correctly. The inlet may become clogged and water may overflow out of the machine.

Cd is not an error code, but an indicator that the drying cycle is completed, it actually means "cool down" when displayed on the multi display.

• Cool down is set automatically when the drying cycle is completed.
• When clothes are not removed promptly when the drying cycle ends, wrinkles can form. The cool down feature periodically tumbles, re-arranges and fluffs the load to avoid wrinkles formation up to 4 hours.
• The message will continue to display until the clothes are removed, or the START/PAUSE button is pressed.

The FE/E04/E12 error indicates a problem with water overfilling. During normal operation, the drain pump is activated to prevent leaks. Additional water may have entered the drum, possibly through the detergent dispenser.

To resolve:

• 1. Check if (extra) water is being supplied through the detergent dispenser.
• 2. Unplug the appliance, wait 60 seconds and then restart it.
• 3. Start a Quick 30 program. If the program does not start with a drain action, stop the program and turn off the appliance.
  If the FE/E04/E12 error code persists, the unit will require an inspection.

If the FE error code persists, the unit will require a repair service.

The PE error code indicates that the water level sensor is malfunctional.

To fix this:

• 1. Unplug the washer for 10 seconds.
• 2. Plug the washer back in, and restart the cycle again.

If the PE error code persists, the unit will require a repair service

The PF error code indicates a power failure. This may occur if the power supply to the washer is interrupted during a cycle from power outage.

To fix this:

• 1. Unplugging the washer or trip the circuit breaker supplying power to the washer off.
• 2. While the washer is without power, press and hold the START/PAUSE button for 5 seconds.
• 3. Restore power and try to run a cycle.

If the PF error code persists, the unit will require a repair service.

The tE error code indicates a heating error, usually caused by faulty thermistor.

To fix this:

• 1. Unplug the washer for 10 seconds.
• 2. Plug the washer back in, and press power button. Press the spin speed button until no spin is highlighted.
• 3. Once the washer is drained, restart the washing cycle process.

If the tE error code persists, close the water taps and unplug the washer.

dHE error code is caused by a temporary dry function error.

How to resolve the error:

• Power down and unplug the washer.
• Allow the unit to rest for 10 seconds and restore power.
• Power the unit back on and restart the wash cycle.

If the dHE error code persists, close the water tap; and unplug the washer. The unit will require a repair service.

HE error is a result of a temporary heater error.

How to resolve the error:

• Power down and unplug the washer.
• Allow the unit to rest for 10 seconds and restore power.
• Power the unit back on and restart the wash cycle.

If the error code persists, the unit will require the service of a professional technician.

SE error code are indicates a sensor error.

How to resolve the error:

• Power down and unplug the washer.
• Allow the unit to rest for 10 seconds and restore power.
• Power the unit back on and restart the wash cycle.

If the issue persists, the unit will require the service of a professional technician.

The AE error indicates a problem with a leakage inside the appliance.

Note: the appliance has a safety mechanism installed to prevent flooding the floor.

If a water leakage occurs, the safety switch is activated.

Possible causes

1. 1. water leakage
2. 2. damaged inlet hose
3. 3. faulty safety switch

Checklist

• Check the inlet hose for loose connections or cuts.
• Check the Aqua lock.
• Unplug the appliance. Wait for 60 seconds and restart the appliance.
• If problems persist, schedule a service request.

The vS(u5, uS) error indicates a potential issue with the vibration sensor. This may be due to a contact problem or a sensor malfunction.

Try this

If the error is caused by a temporary glitch, try the following steps:

• 1. The unit is currently paused. To resume, press the start/stop button.
• 2. If the error occurs again after pressing the start/pause button, turn off the unit and then restart it.
  If these steps do not resolve the issue, the vibration sensor will require inspection. Please contact LG Support for assistance.

<vS error on the display>

The vS error may appear as u5 or uS on the display, as shown in the image.

The FF error stands for Freeze Failure. This error may occur when the temperature inside the washer drops below 1 degree Celsius.
When cold weather continues, water in the drain or inlet hoses may freeze.
The unit will not start (all controls are disabled) until the temperature of the machine rises above 4 degrees Celsius.
To resolve the issue, the washer needs to be thawed.
If the error occurs even though the weather is not cold, please request service.

Try this

Thaw the washing machine tub and drain hose with warm water.

? Once ice inside the drum and drain hose has melted, test run the washer to confirm normal operation.

How to thaw the tub and drain hose

1. ① Open the washer door and remove all laundry.
2. ② Pour warm water (50-60oC) into the drum, close the door and wait 1 to 2 hours for the drain pump to thaw.
3. ③ Open the access cover on the lower side of the washer.
   Remove the cap from the drain tube, drain any water and securely close the cap.
   If no water comes out, ice may not have fully melted so please wait a little longer and try again.
4. ④ Turn on the washer and perform a [Rinse x1] cycle to check it operates without issues.
5. ⑤ If the error code [IE] (Water Inlet Error) appears on the display and the drum does not fill, follow the below steps to thaw the inlet hose.

Thaw inlet hoses and taps with warm water.

? After thawing the inlet hoses and taps, test run the washer to confirm normal operation.

Steps for thawing

1. ① Separate the inlet hoses from the washer. Open the taps to test if water flows from the taps.
2. ② If there is no water from the taps, wet a cloth with hot water and leave it wrapped around the taps for five minutes.
3. ③Thaw the inlet hoses in warm water (below 50oC).
   Once they have thawed, connect them to the washer again.
4. ④ To test if the washer operates without issue, power on the washer and perform a Rinse (once) + Spin cycle.

How to prevent the washer from freezing

If you do not plan to use the washer during the winter months, it is essential to remove all remaining water from the unit to prevent freezing.

1. ① Open the access cover on the lower side of the washer.
   Remove the cap from the drain tube and drain all residual water.
   Screw the cap back on and close the access cover.
2. ② Hold the drain hose downwards to remove water remaining inside the hose.
   Make sure the drain hose is not bent, as water can get trapped within the bend, increasing the risk of freezing.
3. ③ Remove residual water from the inlet hoses as well.
   Remember to close the taps before disconnecting the inlet hoses from the washer.

OPn

The washer was operated without the drawer fully inserted, or the drawer was opened while the washer was operating.

Resolution

Ensure the detergent drawer is completely inserted.
If problems persist, please request service.

Ed1

The amount of liquid detergent in the detergent reservoir did not decrease.
A faulty detergent pump is detected.

Resolution

Check the type of detergent used.
Remove detergent residue from the tray which may be blocking the flow.
If problems persist, please request service.

Ed2

The amount of liquid detergent in the detergent reservoir did not decrease.
An open circuit in the detergent pump is detected.

Resolution

Check the type of detergent used.
Remove any detergent residue from the tray that could be obstructing the flow.
If problems persist, please request service.

Ed3

The amount of liquid softener in the softener reservoir did not decrease.
A faulty softener pump is detected.

Resolution

Check the type of softener used.
Only liquid softener can be used in this type of dispenser.
Powder softener should be added manually to the drum.
Remove any softener residue from the tray that could be obstructing the flow.
If problems persist, please request service.

Ed4

The amount of liquid softener in the softener reservoir did not decrease.
An open circuit in the softener pump is detected.

Resolution

Check the type of softener used.
Only liquid softener can be used in this type of dispenser.
Powder softener should be added manually to the drum.
Remove any detergent residue from the tray that could be obstructing the flow.
If problems persist, please request service.

Ed5

PCB does not work due to poor communication. A communication issue is detected.

Resolution

Unplug the appliance, wait for 60 seconds and then restart it.
If problems persist, please request service.

dcL

ezDispense nozzle clean
dcL appears when the ezDispense Nozzle Clean function is activated.
This function is a maintenance program to clean the ezDispense nozzles and hose.
Use this function when changing the type of detergent or softener but also when ezDispense was not used for some time.
You can choose to clean a single compartment or both the ezDispense compartments.
To use this function, first consult the owner's manual.
It is important that there is no detergent/softener in the tray(s) that need nozzle cleaning.
Empty and clean the compartment(s), then fill with water until the max. line.

No further actions required

E80

E80 control error indicates a communication fault between the Display PCB and Main PCB

Resolution

Unplug the appliance, wait 60 seconds and then restart it. If problems persist, please request service.

nC

The nC error is displayed when the connection between the Display PCB and NFC PCB module is faulty.

Resolution

Unplug the appliance, wait 60 seconds and then restart it.
If problems persist, please request service.

nE

The nE error indicates a connection issue between the Display PCB and Wi-Fi module.

Resolution

Unplug the appliance, wait 60 seconds and then restart it.
If problems persist, please request service.

nF

The nF error indicates a problem with the Wi-Fi module.

Resolution

Unplug the appliance, wait 60 seconds and then restart it.
If problems persist, please request service.

PS

The PS error indicates a power supply issue. The appliance will stop as it cannot continue the program.

Resolution

Do not use a power strip. Plug the power cord directly into a wall outlet.
Unplug the appliance, wait 60 seconds and then restart it.
If problems persist, please request service.