Help Library: Help Library: Door Not Closing - Dish Washer

Door Not Closing - Dish Washer

Operation Dishwashers 07/22/2025

Door Not Closing - Dish Washer Door Not Closing - Dish Washer

When the door of your dishwasher is not closing, it could be caused by a number of issues.
Follow the troubleshooting steps below to solve your issue.

Preliminary Troubleshooting
1. The racks can obstruct the door and prevent it from closing.
2. Lets start by removing both the bottom and top dishwasher racks.
3. Now attempt to close the dishwasher door.
Does the door close?
No Yes
Diagnosis

Does the door move, or is it stuck in one position?
Stuck Moves
Solution
1. Before placing the racks back in, ensure that the rails are not being obstructed by anything.
2. Place the racks back in and attempt to close the washer again.
3. If the door still does not close, the racks may not be sliding all the way in.
If your dishwasher still does not close please Schedule a Repair.
Request a Repair
Stuck
1. Look to see if there are any obstructions between the door and the chasis.
2. Check the hinge to ensure there is nothing obstructing it, and ensure that there is no damage to it.
3. If you locate an obstruction, clean it out and attempt to close the door.
Is the issue still present?
Still Stuck Fixed
Still Stuck

I'm sorry we were not able to resolve your issue here. We recommend having your Dishwasher diagnosed by a professional repair technician.
Get started online quickly and easily using our Request a Repair feature.
Request a Repair
Great! Enjoy your dishwasher.
Moves
1. Inspect the latch on the door to see if there is anything obstructing it.
2. Inspect the strike plate on the chasis for any obstructions, and ensure that no damage is present.
3. If you locate an obstruction, clean it out and attempt to close the door.
Does the door close?
Still Open Fixed
Moves
1. Inspect the rubber gasket seal on the chasis for any obstructions.
2. Ensure that no damage or tears are present on the seal.
3. If you locate an obstruction, clean it out and attempt to close the door.
Still Open Fixed
Still Open

I'm sorry we were not able to resolve your issue here. We recommend having your Dishwasher diagnosed by a professional repair technician.
Get started online quickly and easily using our Request a Repair feature.
Request a Repair
Great! Enjoy your dishwasher.
Great! Enjoy your dishwasher.

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