Causes and Symptoms
- The antenna cable is not connected.
Let's find out more.
- Static electricity can occur when the room is dry.
This is related to the usage environment, and is not a product issue, so there is no need for concern. - Electric shock (leakage current) can occur if the TV is not plugged into a grounded outlet, the antenna cable is not connected, or the antenna cable line is not properly grounded.
Try this.
Is the antenna cable connected?
Connecting the wall antenna jack and the TV antenna jack provides a grounding effect, preventing electric shock.
Connecting the Wall Antenna Jack and the TV Antenna
Jack
Connect the coaxial cable (included with your TV) to the
wall antenna jack and the TV antenna jack.
If the issue persists after connecting the antenna cable,
we recommend contacting LG customer service for diagnosis and support.
This guide was created for all models, so the images or content may be different from your product.
