An error code on the display of the dryer can usually be resolved by performing a few simple troubleshooting steps.
Should the error code appearing in the display window of your LG dryer not be listed in the aforementioned option selections, we wholeheartedly apologize for the mishap and we would urge you to take a picture of the displayed error code with your smartphone.
Then, if you would be so kind as to forward us the picture along with model number of the dryer and request explanation for the signification of the code by clicking this Contact Us at LG link , it would help us better assist you and others like yourself moving forward. Your assistance and cooperation are greatly appreciated.
Dryer humidity sensors are located on the lint filter sleeve inside facing the tub as shown here:
Select the error code from the list below that is appearing on the dryer's display
EHE or ELE Error Code
Cause and Symptoms
EHE or ELE notification will be displayed in control panel when the air temperature or humidity in the tub gets high during a cycle.
Try this
If the dryer is not installed on a flat surface, an error can occur due to improper draining. Please take out all laundry and leave the door opened for an hour to ventilate before resuming usage.
d80 Error Code
The
,
,
, and
error codes indicate that the dryer's exhaust duct is clogged 75%, 80%, 90%, or 95% respectively.
The hot, humid air from the dryer has to go somewhere, or else the moisture will stay in the drum and clothes. 2 or 4 four bars on the flowsense indicates that the exhaust system is severely restricted.
NOTE: On gas dryers, D80 may indicate the lack of gas supplied to unit.
Check for lint buildup.
Check for lint buildup at the rear exhaust duct, the lint build up will cause a long time drying in the dryer.
If you need the service of a professional technician, contact a local vent cleaning company to clean the vent.
Inspect for damaged exhaust.
A crushed or damaged exhaust will also cause air blockage. If possible, check every section of your exhaust duct to ensure it is not crushed, kinked or damaged.
Inspect for crushed duct.
Avoid long runs or runs with multiple elbows or bends.
Excess or crushed transition duct.
Too many elbows or exhaust too long can also cause long time drying.
Length of the ductwork.
When the ductwork is too long or has too many bends, blockages can occur, and it will be hard to trace. In this case, check the exterior part of the house when the machine is running to see if exhaust air is blowing outside.
For proper inspection and repair of this situation, contact a local vent cleaning company to clean the vent.
nP Error Code
A nP error code on the dryer's display indicates that there is a problem with the electrical wiring in the home, and that no current is being detected at the heater.
Check power cord connection.
Make sure the power cord is securely plugged into a grounded outlet matching the dryer's rating plate of 240V.
Reset the circuit breaker.
From the home's main, turn OFF the dryer's circuit breaker for at least 10 seconds to clear the power surge inside the breaker.
Inspect home outlet.
If the nP error is displaying, the home's outlet may need to be checked by a licensed electrician in order to ensure that the correct voltage is supplied to the dryer.
Request a Repair.
If the dryer is still not heating at this stage, the unit requires a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
PS Error Code
A PS error code on the dryer's display indicates that there is improper voltage with the power cord, which could be caused by the white and red wire connections being reversed on the dryer's terminal block.
Check power cord connection.
Check the power cord installation on the back of the dryer. The video below explains dryer installation.
Reset the circuit breaker.
From the home's main, turn OFF the dryer's circuit breaker for at least 10 seconds to clear the power surge inside the breaker.
Verify ground outlet.
Make sure the power cord is securely plugged into a grounded outlet matching the dryer's rating plate of 240V.
Request a Repair.
If the dryer is still not heating at this stage, the unit requires a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
dE (Door Error)
A DE error code means that the dryer door is not completely closed. This might be a result of:
Door not completely closed
Open the door and make sure the filter is pushed all the way in and that there are no articles of clothing stuck on the door
Door Misaligned
If the unit is brand new, is there any noticeable damage or the frame of the unit (such as the door bent)? If so, please contact the dealer.
If the problem is not a dent or damage, please try the following:
- Reset the unit by unplugging it from power, or trip the circuit breaker.
- Wait 5 sec.
- Plug unit back in.
- Close door firmly.
- Select any cycle and press Start.
- If the unit gives the code again, the unit will need service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
E13 Error Code
An E13 error code on the dryer's display indicates that the drain hose is kinked, crushed, clogged, or that the water in the sump is frozen.
Note: The E13 error code will only display on Hybrid Condensing Dryers.
If the E13 error code is showing on the dryer's display:
Check that the drain hose is not kinked, twisted, or clogged with water at the end of the hose.
If the drain hose was extended, the dryer will not drain well because of the increased resistance. It is recommended to only use the standard LG drain hose.
Press the START/PAUSE button to start the dryer again after checking that the drain hose is not kinked, twisted, or clogged.
If the E13 error code occurs again, the unit will require a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
FO (Filter Out) Display
An FO error or a flashing INSERT FILTER on the dryer's display indicates that the lint filter should be checked to ensure that it is inserted properly.
When the lint filter is not inserted properly, the sensor inside the dryer will display FO, and the dryer will stop working. Remove the lint filter and reinsert it into the lint filter housing.
If the error continues to appear on the display screen, the unit may require a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
HS Error Code
HS error code on the dryer's display indicates that the dryer has detected an error with the HUMIDITY SENSOR.
The HS error code will cause the dryer to run for 21/2 hours, which may seem as though the dryer is not drying.
If the HS error is displayed, clean the sensors on the inside of the dryer, located below the lint filter. Allow the sensors to fully dry before attempting another cycle.
As dryer softener sheets chemicals may create a light film covering the humidity sensor over time, hindering its performance, we recommend wiping the sensor bars clean every now and then. Using a soft cloth lightly soaked in water and a drop of mild soap then wrung, wipe the sensor bars. The humidity sensor consist of the two curved metal bars inside the drum usually right underneath the lint filter housing.
If the HS error code persists, the unit may require a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
PF Error Code
This usually happens after a power outage. To fix it, we're going to do a factory reset.
- Unplug the dryer or trip the circuit breaker supplying power to the dryer off.
- While the dryer is without power, press and hold the Start/Pause button for 5 sec.
- Restore power and try to run a cycle.
- Flea power is residual static electricity that remains within an electronic device or appliance's Printed Circuit Board even after it has been powered off, often causing erratic behavior from the device. Draining residual flea power, also known as a performing a "hard reset", is also a common troubleshooting step in eliminating erroneous error codes that might have popped up in the control panel display window.
If the PF error code persists, the unit may require a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
tE1 Error Code
A tE1 error code on the display of the dryer indicates a problem was detected with the dryer's thermistor. If the tE1 error code is showing on the dryer's display:
- Unplug the dryer, or trip the circuit breaker supplying power to the dryer.
- While the dryer remains without power, press and hold the START/PAUSE button for 5 seconds.
- Restore power to the dryer and attempt to run another cycle.
- Flea power is residual static electricity that remains within an electronic device or appliance's Printed Circuit Board even after it has been powered off, often causing erratic behavior from the device. Draining residual flea power, also known as a performing a "hard reset", is also a common troubleshooting step in eliminating erroneous error codes that might have popped up in the control panel display window.
If the tE1 error code occurs again after resetting the dryer, the unit may require a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
tE2 Error Code
A tE2 error code on the display of the dryer indicates a problem was detected with the dryer's thermistor, normally during cold conditions. The extra humidity in the dryer's vent during the SteamFresh™, Steam Sanitary™, or Steam Option cycles cause the duct to cool down faster, resulting in the dryer displaying the tE2 error.
If the tE2 error code is showing on the dryer's display during the SteamFresh™, SteamSanitary™, or the Steam option:
- Power the dryer ON.
- Select the SteamFresh™ cycle.
- Press the MORE TIME button until big is shown in the display.
- Press the START button.
If the tE2 error code occurs again after resetting the dryer, the unit may require a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
tE3 Error Code
A tE3 error code on the display of the dryer indicates a problem was detected with the dryer's thermistor. If the tE3 error code is showing on the dryer's display:
- Unplug the dryer, or trip the circuit breaker supplying power to the dryer.
- While the dryer remains without power, press and hold the START/PAUSE button for 5 seconds.
- Restore power to the dryer and try to run another cycle.
- Flea power is residual static electricity that remains within an electronic device or appliance's Printed Circuit Board even after it has been powered off, often causing erratic behavior from the device. Draining residual flea power, also known as a performing a "hard reset", is also a common troubleshooting step in eliminating erroneous error codes that might have popped up in the control panel display window.
If the tE3 error code occurs again after resetting the dryer, the unit may require a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
gAS Error
A gAS error code means that the dryer door is not receiving gas.
Make sure that the gas supply valve is turned ON.
make sure the gas line is not kinked.
If the has line is connected properly, not kinked and the valve is ON, the unit will require a repair service. Please visit our In-Warranty Service Repair Request or, please consult our webpage offering Out-of-Warranty FLAT RATE repair service program designed to eliminate the guess work of an estimate.
Check Filter
Check filter is not an error, it was designed to serve as a reminder to clean the lint filter before each use to ensure great drying every time.
The indicator turns off when you turn the cycle knob to select a drying program or when the START/PAUSE button is pressed.
Wrinkle Care
This display is not an error code and does not indicate that there is a problem with the dryer. When activated, wrinkle care functions at the end of the drying cycle and will continue to tumble the dryer drum to prevent wrinkles.
The drum will rotate for 10 seconds and then off for 6 minutes. It will run for up to 3 hours. If the door is opened during this time, the Wrinkle Care option will turn off.
CL (Child / Control Lock)
A CL code or CHILD/CONTROL LOCK reading on the dryer's display is not actually an error code, but rather an indication that the Child/Control Lock feature is active. Use this function to disable the controls. This function can prevent children from changing cycles or operating the dryer.
Note : Unplugging the dryer & plugging it back in will not reset the LOCK function.
For Models 4000 and 3850
Press and hold the Damp Dry Signal button for 3 seconds to activate/deactivate this function.
For Models 3600
Press and hold the Time Dry and Energy Saver buttons for 3 seconds to activate/ deactivate this function.
For Models 3400 and 3470
Press and hold the Wrinkle Care button for 3 seconds to activate/deactivate this function.
For Models 7700
Press and hold the Reduce Static button for 3 seconds to activate/deactivate this function.
Cooling / Drying Light
This is normal. The machine runs a dry portion and cooling portion of the cycle. The cooling portion of the cycle does not begin until the last 5 minutes of the cycle.
Add (Add Water)
An Add Water error reading on the dryer's display indicates that there is a water supply error.
Before using a steam cycle, the steam feeder must be filled with water up to the MAX indicator lines. Check the steam feeder to be sure that it is full of water and that the drawer is completely closed.
Note: Do not use distilled water in the steam feeder drawer
If the Add Water reading appears on the dryer's display after a cycle has started:
- Press PAUSE to temporarily stop the running cycle.
- Fill the steam feeder with tap water to the MAX fill line.
- Power the unit off and back on again, select the STEAM cycle, and press the START/PAUSE button to finish the cycle.
Reset the Control Panel
If you need to reset the Control Panel
- Power the dryer OFF and unplug it from the electrical outlet (You can also trip the circuit breaker if that's easier).
- Press and hold the START/PAUSE key for 5 seconds while the unit is without power.
- Turn the breaker back on, and power on the unit.
- Flea power is residual static electricity that remains within an electronic device or appliance's Printed Circuit Board even after it has been powered off, often causing erratic behavior from the device. Draining residual flea power, also known as a performing a "hard reset", is also a common troubleshooting step in eliminating erroneous error codes that might have popped up in the control panel display window.
