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  • Find helpful information about your LG Product through our Help Library. Find helpful information about your LG Product through our Help Library.

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    [LG Air Conditioner Remote Controller] The remote controller screen is turned off.

    Troubleshooting

    Causes and Symptoms

    • The battery level in the remote controller is low.
    • The battery leaks because it has not been used for a long time.

    Try this

    Replace the batteries with new ones.

    Low battery in remote control - Disable button - Replace battery - Battery charged

    Remove leakages in the fixing part of the battery in the remote controller.

    Eliminate leaks on the remote control battery terminals with a brush.

    After the replacement, if the remote controller LCD screen is not displayed, then replace the remote controller.
    You can purchase a remote controller for the air conditioner model [Can check on the sticker attached to the right side of the indoor unit of air conditioner].

    ※ You can purchase a remote controller for the air conditioner model [Can check on the sticker attached to the right side of the indoor unit of air conditioner].

    Note
    Separating and storing batteries separately when you do not use the remote control for a long period of time can prevent the batteries from discharging and causing a remote control failure.
    * If the remote control is not used for a long period of time with the batteries inserted, battery fluid may leak and cause a remote control failure.
    Remove the batteries from the remote control
    Example) Appearance when leaking fluid
    Example) Appearance when leaking fluid

    This guide was created for all models, so the images or content may be different from your product.

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